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Tuesday 21 April 2015

MultiChoice Africa


Founded in December 1992 as a joint venture between RSM (Pty) Ltd and MultiChoice Africa, Botswana is the second oldest of MultiChoice Africa’s joint ventures and has been a pioneer territory for the business.


MultiChoice Botswana

RSM (Pty) Ltd and MultiChoice Africa

Botswana has always been a key market in MultiChoice’s expansion across the African continent.


Following its launch with just 370 subscribers, Botswana’s subscriber base has grown substantially and subscribers enjoy world-class service from the national call centre in Gaborone, offices in Maun and Francistown and agencies in Selebi Phikwe, Ghanzi, Mahalapye, Letlhakane and Palapye. As the business expands so will the number of agencies and installer network, to service subscribers.


MultiChoice Botswana supports a network of installers who provide subscribers with access to leading technology. Our broadcast technology includes the IS 7 satellite, providing Botswana with access to the DStv Premium bouquet, DStv Compact, DStv Compact Plus, DStv Family, DStv Access and DStv FreeView bouquets, as well as a number of specialist market bouquets such as the Indian bouquet.


MultiChoice Botswana has grown its involvement as an investor and supporter of a number of socially deserving causes in the country. Under the provisions of a Memorandum of Understanding entered into between MultiChoice Botswana and the Botswana Ministry of Education, 30 MultiChoice Resource Centres comprising digital satellite television facilities have been established.


The company has also lended it’s support to charitable causes such as the SOS children’s villages in Gaborone and Francistown, Cheshire Foundation and a special needs class at Ithuteng Primary School. The support provided ranges from material or monetary donations, provision of free DStv services or participation in their fund raising activities.

MultiChoice Resource Centres (MRC) Programme Introduction

At MultiChoice Africa we believe that as an African business, we have an obligation to support the development of human capital on the continent. In making our contribution, we continue to leverage our core assets and expertise to nurture talent, harness skills and expand opportunity across Africa by providing access to digital satellite technology and premium educational content.


The strategic driver of our Corporate Social Investment (CSI) programme is that our business exists within a broader social, environmental and economic context. In the interest of sustainability, we have chosen to focus on a key government priority in all countries, namely education to maximize benefits for communities, country governments, the business and our partners.


Our CSI initiative on education is therefore primarily, although not exclusively, activated through the MultiChoice Resource Centre (MRC) initiative. Now in its fifth year, MultiChoice Resource centres are now found in over 800 schools in 24 countries across the continent.




About the MRCs

The MRC programme employes our digital satellite technology platform to support and enhance the learning and teaching experience in selected schools in 24 African countries.


Through the project, participating schools are provided with resources such as television sets, VCRs, digital satellite decoders, and the DStv Education bouquet. The programme plays an important role in providing access to information to schools, in particular rural schools, thereby helping to bridge the digital divide between schools with access to information and those without.


Through our partnerships with a range of channel providers, the DStv Education bouquet is delivered at no cost to participating schools.


Comprising of eight premium channels, the bouquet combines the sensory experience of television with premium global content to support the teaching and learning process.


Teacher support is provided in training sessions, which focus on integrating these resources into lessons, to enhance learning in a practical way for teacher and student alike. Training and support is delivered by external consultants and service providers. The MRCs are not intended to substitute a teacher’s role in the classroom. On the contrary, it is a teaching resource like any other, and the teacher is then trained to bring these resources to life in the learning process.


The use of technology as a vehicle for improving education by providing worldclass content to students in under-resourced areas is at the heart of the MRC model. To achieve this we partner with a range of stakeholders, including governments, NGOs, communities, and channel providers to establish resource centres in these areas.

How did it all start?

In 2004, MCA evaluated its CSI programmes and took the decision to consolidate its CSI strategy in line with both our core business and our decision to focus on human capital development. In 1999 MultiChoice Africa implemented the first of the MRCs, in Zambia, Namibia, Tanzania, Uganda and Zimbabwe.


Since then the programme has grown substantially - over 800 MRC’s have been established across Africa, in countries where we have existing business operations.


Keeping in mind that there are different constraints in different countries and regions, we have rolled out the MRCs according to the individual needs and infrastructure of each country, in partnership with the Ministry of Education in these countries.


MRC Technology Platform 

  • 74cm Television
  • VCR or DVD recorder
  • Digital Satellite
  • Decoder and installation
  • DStv Educational Bouquet
  • Animal Planet
  • BBC World
  • Discovery Channel
  • History Channel
  • Mindset Learn • National Geographic
  • National Geo Wild
  • BBC Knowledge
  • Summit TV (IS 7 countries only)



Considering the scope of Africa’s challenges today, it is impossible for one organisation to effect change without on-theground support. Partnerships are crucial in sharing the burden of development, and identifying and sharing the responsibilities. It is crucial that organisations create focused and coordinated partnerships to avoid duplication of projects and the inefficient use of limited resources.


Partnerships are as central to all our CSI initiatives as to our core business. We depend on strong ties with governments, service providers, channel providers and school communities for growth and success of the project.


Through a Memorandum of Understanding, we partner with the respective government towards the establishment, monitoring and growth of each MultiChoice Resource Centre.


A successful in-country roll out of the MRCs requires the dedication of a number of stakeholders. The local stakeholders – schools, teachers and learners – are the beneficiaries of the programme, with teachers being the active drivers. Their success largely hinges on their personal engagement with the content, and the training and support they receive.


Training is done by our incountry teams, training partners or government representatives.


The local country government representatives are crucial in identifying and coordinating relationships with schools, and often become involved at a logistical level.


CSI Schools